Privacy Policy

We encourage you to read our privacy policy in full, however we do have a number of guiding principles we operate Honeybee Farmacy CIC by:

• We will never sell your data on.

• We will never share your data with any third party for their own marketing.

• We will always keep your personal data secure by using strong encryption, abiding by data protection rules and by implementing good security practice.

• We will never send you direct email marketing without your consent.

This privacy policy will explain how Honeybee Farmacy CIC uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?

• Customer Accounts

• How do we collect your data?

• How will we use your data?

• Embedded Content

• Marketing

• What are your data protection rights?

• Cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

What data do we collect?

Honeybee Farmacy CIC collects the following data:

• Personal identification information (Name, email address, phone number, etc.) through contact forms. We do not use this information submitted for marketing purposes and keep submission forms for a period of three months for customer service.

• Personal identification information (Name and email address) through marketing or newsletter request forms. We use this information submitted for marketing purposes only, as requested by the user. We do not use this data for any other purpose, and do not share or sell data to any third party.

• Personal identification information (Name and email address) through community or environmental project sign up sheets or forms. We use this information submitted for the project purpose only, as requested by the user. We do not use this data for any other purpose, and do not share or sell data to any third party.

This website also collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

• Billing and shipping address(es)

• Details about your orders (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

How do we collect your data?

You directly provide Honeybee Farmacy CIC with most of the data we collect. We collect data and process data when you:

• Place an order for any of our products or services.

• Sign up to receive marketing or newsletters.

• Sign up to receive information or participate in a community or environmental project.

• Make a comment on our blog.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

• Contact us directly via email or phone.

We may also receive your data indirectly from the following sources:

• Squarespace

• Google Maps

• Social media including Facebook, Instagram, Twitter and YouTube
  

How will we use your data?

Honeybee Farmacy CIC collects your data so that we can:

• Process your purchase order and manage your account.

• Email you with special offers on other products and services - only if you have requested marketing or newsletters.

• Keep you up to date with community or environmental project progress - only if you have requested to receive this information.

• To be able to respond to your direct emails or phone calls.

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a Customer Account

• Your Customer Account password has been reset or updated

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

We do not share your data with any partner companies so that they may offer you their products and services.

All data is stored securely.

Embedded Content

This website contains embedded content from other websites including Google Maps and YouTube. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes . If you no longer wish to be contacted for marketing purposes, please contact us via email: hello@honeybeefarmacy.com

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Honeybee Farmacy CIC for copies of your personal data.

The right to rectification – You have the right to request that Honeybee Farmacy CIC correct any information you believe is inaccurate. You also have the right to request Honeybee Farmacy CIC to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Honeybee Farmacy CIC erase your personal data.

The right to restrict processing – You have the right to request that Honeybee Farmacy CIC restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Honeybee Farmacy CIC’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Honeybee Farmacy CIC transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email hello@honeybeefarmacy.com

Or write to us: Honeybee Farmacy CIC, 4 Gedling Street, Suite 59, Nottingham, NG1 1DS

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

This website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their policy.

Changes to our privacy policy

Honeybee Farmacy CIC keeps its privacy policy under regular review and places any updates on this web page. This policy was last updated on 20 March 2020.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: hello@honeybeefarmacy.com or write to us at: Honeybee Farmacy CIC, 4 Gedling Street, Suite 59, Nottingham, NG1 1DS

How to contact the appropriate authority

Please visit https://ico.org.uk.